Age Policy

It is against the law to sell or supply alcohol to anyone under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old. You may be requested to provide I.D at the point of delivery confirming you are over 18 years of age, failure to do so may result in a re-delivery charge.

All attendees of The Gintleman ticketed events must be 18 years or older. In line with the Company’s age verification policy and to comply with UK licensing law, attendees may be asked to produce photographic identification with proof of age. If you are not able to do so, you may be refused entry with no refund provided for the tickets.

 

Gin tasting tickets

In the event of cancellation by the Customer, full refunds will only be given if we are notified at least 28 days before the date of the event. Refunds will only be given after this time if we are able to re-sell your tickets. We offer to transfer tickets up-to 14 days before the date of the event, after this time there is no option to transfer the tickets.

All attendees of The Gintleman ticketed events must be 18 years or older. In line with The Gintleman age verification policy and to comply with UK licensing law, attendees may be asked to produce photographic identification with proof of age.

 

Our contract with you

Your order is an offer to buy from us. There will be no contract of any kind between you and us unless and until we accept your order and, in the case of wines and goods to be delivered to you, when we actually despatch the goods to you. At any point up until then, we may decline to supply the goods or services to you without giving any reason. At the moment we accept your order or in the case of delivery of goods, when the goods are despatched, a contract will be made between you and us.

On acceptance of your order (application) for a place at any of our ticketed events we will e-mail you tickets which you are requested to bring with you. Customers are requested not to bring children or pets. You may not be admitted if you do so.

If we are unable to accept your order, we will inform you of this and will not charge you for the goods. This might be because certain goods are out of stock, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the goods or because we are unable to meet a delivery deadline you have specified.

 

Description & Prices

The description and prices payable for the items or services that you order are set out in our price list, brochure and/or website. If, by mistake, we have under-priced an item or service, we will not be liable to provide that item to you at the stated price provided that we notify you before we despatch the item concerned or, if we are not despatching an item, within 7 working days of our acceptance of your order and we may cancel your order provided we refund you any payments you have made. You may agree to pay the correct price in which case we will proceed with your order. In the event that you have been overcharged for an item, a full refund of the difference will be given.

We reserve the right to change our prices. Please refer to the latest price list or our website for all current prices. Please note prices issued in the latest price list or on our website supersede any prices set out in these terms and conditions if they are different.

Unless otherwise stated, prices listed for gins are quoted per bottle and or per boxed hamper, and include VAT at the current rate.

Prices are subject to currency and market fluctuations, changes in duty and VAT as well as stock remaining unsold.

 

Receipt of Goods

Deliveries should be signed for as ‘Not Examined’ and you should inspect the goods as soon as possible and notify us immediately of breakages or gin shortages. We are unable to guarantee credit or replacements unless we are notified within 14 days of delivery of the order. Please be aware that multi-case orders can become separated. If you do not receive the balance of your order within 3 working days of the first delivery please contact us. Standard UK deliveries should always arrive within 5 working days of the date of order. If you will not be at the delivery address at the time of delivery and wish us to leave your order in a safe place, please advise us. We regret that neither we nor our carriers can accept responsibility for any subsequent loss or damage which occurs once the consignment has been left. Contact us on 07747861486 or email  carl@thegintleman.com

Ownership

All gins and boxed hamper items or other goods ordered remain the property of The Gintleman or its associates until payment is received in full. Title to the goods shall not pass to the Customer until we receive payment in full (in cash or cleared funds) for those goods and any other goods that we have supplied to you in respect of which payment has become due.

Goods will become your responsibility from the time we deliver the goods to the address you gave us or you/a carrier organised by you collect them from us.

 

Privacy Policy / Data Protection Notice

The Gintleman respects your privacy and seeks to protect your personal data. The following information describes how we gather and use data. The amount of information The Gintleman holds on you and how it uses it depends on your relationship with The Gintleman and on what service you use, so some of the sections below may not be relevant to you.

We keep to a minimum the amount of information we hold about you.

We use your data to respond to your enquiries about our services (the lawful basis for this is “legitimate interest”) and to provide our services to you (the lawful basis for this is “contract”).

We delete your data when it is no longer needed.

We apply appropriate security mechanisms to protect your personal data.

For the definition of terms used within this Privacy Policy please refer to the ICO website or look at the General Data Protection Regulation (“GDPR”). We suggest you start with the ICO website.

We are happy to answer any questions you have about this Privacy Policy. Email us carl@thegintleman.com